• Shipping and Delivery

  At Canada Drugs Direct, you have three shipping options: Enjoy FREE SHIPPING on all purchases over $100. Pay a one-time $25 fee for free shipping for life! Great value when ordering multiple times a year. $15 Shipping for a Year When you purchase this shipping option, you only pay $15 and receive free shipping for a full year, starting from your sign-up date. $6.99 Pay as You Go This is our standard shipping cost that you pay each time you place an order.Popular

• What are your payment options?

  Payment can be made through the following options: ·         Your checking account can be charged electronically. ·         You can mail a check or an international money order.Popular

• How do I send my prescription?

  A valid prescription is required for all prescription medications. To be accepted, the prescription must be issued by a licensed prescriber authorized to practice in your area of residence. You can send your prescription in any of the following ways: ·         Fax: 1-800-859-5270 ·         Email: prescriptions@canadadrugsdirect.com ·         Upload: Use the attachment option in the chat box, or upload the prescription from your online account PleaPopular

• Do you ship to international locations?

  Currently, we ship ALL products to the USA only and its territories.Some readers

• Is there a limit on how much I can purchase?

  Yes. You can purchase up to a 3-month supply of each medication if you have a valid prescription. If your physician writes a prescription for more than a 3-month supply, we can refill it as the refills become due.Few readers

• How long will it take to get my order?

  All prescription and over-the-counter orders are processed within 5 business days with valid and complete requirements. Once the package has shipped, please allow up to 10 - 20 business days for delivery.Few readers

• Are your prices in US dollars?

  Yes, all prices appearing on the website are in United States Dollars.Few readers

• Why do the pills/packaging I received look different than the ones I get from my local pharmacy?

  Your medications may look slightly different if they are sourced from outside of the U.S. However, these products have identical active ingredients and work in the same way. In addition, the manufacturer may change the appearance of the pills/packaging for marketing purposes or the availability of components, among other reasons. For example, this may depend on the country in which a medication is manufactured. All products sourced outside of the U.S. will list weight and volume in metric units,Few readers

• What if I need to return my order?

  We always guarantee our customers’ satisfaction! If you are not completely satisfied with your purchase from Canada Drugs Direct, simply contact us within 30 days of receiving your order. If we are unable to resolve the issue, we will explain our return procedure. *All sale items are a final sale.Few readers

• How do you use my personal information?

  We use the personal information you provide only to process and fulfill your order, verify prescriptions, provide customer support, and communicate with you about your purchase. Your information is accessed only by authorized personnel and trusted service providers as needed for these purposes. We do not sell or rent your personal information to third parties, and we do not share your email address with bad actors.Few readers

• How long are my credits valid on at Canada Drugs Direct?

  All credits are valid indefinitely and do not expire.Few readers

• What are your hours of operation?

  Our customer service is available 24/7 via phone at 1-888-904-8467, web chat, or Facebook Messenger. You may also place your order online anytime through our website.Few readers

• What if I find a lower price with another pharmacy?

  We offer a 125% price match guarantee on prescription products. If you find the same medication at a lower price from a recognized licensed mail-order Canadian pharmacy, we will match the price and beat it by 25% of the difference. Example: If you find a product on Canada Drugs Direct for $50.00 and find the same product for $40.00 at another mail order pharmacy, we will provide you with a $12.50 discount, bringing your total to $37.50. Terms & Conditions of Program (https://www.canadadrugsdiFew readers

• Do you charge sales tax?

  No. Sales tax is not charged on orders.Few readers

• Is there a maximum discount amount for coupons used on checkout?

  Yes, the maximum discount amount is $200 USD when using a coupon code at checkout.Few readers

• Do I need to create an account to order?

  Yes. When placing an order online, you will be asked to sign in or create an account during checkout. Your account allows you to complete your patient profile, upload prescriptions, and manage orders.Few readers

• Can I refer a friend?

  Yes, you can refer a friend to order with us. Once your friend’s first order reaches $100 and has been shipped, both you and your friend will receive a $50 credit on your accounts. This credit can be used as a discount on your future orders.Few readers

• Can I change or cancel my order after placing it?

  If you need to change or cancel an order, you should contact customer service as soon as possible. Once an order has been processed or shipped, changes may not be possible due to pharmacy regulations and shipping procedures.Few readers

• Can I order for a family member?

  Yes. You can place an order on behalf of a family member. However, a patient profile and valid prescription for that individual must be provided, and the medication must be prescribed specifically for them.Few readers

• Can I order multiple medications in one shipment?

  Yes. You can add multiple medications to the same order during checkout. However, depending on the medication and the dispensing pharmacy, items may occasionally ship separately from different licensed partner pharmacies.Few readers

• Do you charge tariff rates?

  We are committed to delivering your medications promptly and in compliance with current U.S. regulations. Applicable tariffs may vary depending on the shipping destination and regulatory requirements.Few readers

• How do I update my shipping or billing information?

  If you need to update your information for an existing order, we recommend contacting customer service as soon as possible. Our agents can help update your details if the order has not yet been processed or shipped.Few readers

• Do you accept insurance?

  No. CanadaDrugsDirect.com does not process insurance claims. Customers typically pay for their medications directly and may choose to submit the receipt to their insurance provider for possible reimbursement, depending on their plan.Few readers

• Do I need a prescription to order medication?

  Yes, a valid prescription from a licensed physician is required for all prescription medications. This ensures your medication is dispensed safely and in compliance with pharmacy regulations. Please note that over-the-counter (OTC) medications do not require a prescription. After you place your order, you’ll need to provide a copy of your prescription, so the pharmacy can verify the details before your medication is processed. For your convenience, prescriptions can be submitted in several wayFew readers